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Problem Solving and Negotiating with Volunteers
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Date |
13 August 2015
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Time/Duration |
9.30am-4.00pm
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Price |
£99.00 GBP
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Venue |
Shelter London
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Facilitator |
Gareth Edwards
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Summary
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Volunteers are essential for all charities and non-profits. This course will help deal with some of the trickier issues that arise.
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Course Content
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This course covers -
Exploring and matching volunteer motivations
Dealing with difficult volunteers
Using negotiation techniques with volunteers
Using emotional intelligence and other techniques to build a better rapport with volunteers
Maintaining relationships and inspiring volunteers to stay long-term
Common problems faced by volunteer managers
Developing solutions to these problems
Creative team building with your volunteer team
You will receive a full course handbook in PDF format on disc.
The course is a full day course. It is suitable for all causes, from the smallest to the largest, that use volunteers already in their work.
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Booking Form
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Cancellation Terms
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All cancellations have the option of full course notes and telephone chat on key issues. Cancellation 2 months or more prior to an event, 50% is due for payment. Cancellation 1-2 months prior to an event, 75% is due for payment. Cancellation under 1 month prior to an event, 100% is due for payment. If invoices have already been paid, the balance is issued in the form of a credit note towards future courses.
In the event Company Solutions need to cancel a course due to unforeseen circumstances, such as trainer illness or natural disaster, a rescheduled course will be offered. If this is not convenient, a voucher will be issued for exchange for any course or courses of comparable value in the 12 months following the cancelled course, or towards any other Company Solutions service such as mentoring, bespoke training, etc.
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