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Fundraising for Library Services, Sheffield, July 2006. This was an excellent presentation which provided lots of practical ideas and tips to take away. You are our first presenter ever to have been given top marks by every delegate on the feed-back forms. I look forward to working with you again.
Carl Clayton, Director
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Course Details   Booking  
Being More Assertive
Date 10 April 2019
Time/Duration 1pm-4pm
Price £49.00 GBP
Venue Leeds
Facilitator Rob Charlton
This course gives the skills to understand assertiveness, the benefits of being more assertive and how to implement such skills
Course Content

Session Aims


-          To increase participants knowledge of assertive behaviour and benefits and impacts


-          To provide the participants with a range of assertiveness tools and how to implement these


Workshop Content

-          What is assertiveness?


-          Benefits of being more assertive


-          Behaviour traits (aggressive / passive)


-          Key characteristics (assertive person)


-          Becoming more assertive


-          Assertive communication techniques


-         Changing verbs and scripting

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